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How 444kc Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process your bKash, Nagad or Rocket transactions, and keep your account secure.

Account data protectionLocal payment privacy: bKash, Nagad, RocketYour right to access or delete dataSecure account loginContact us to update your records
444kc How 444kc Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy

If you have questions about how we store your data, want to correct something on your account, or need to submit a data access request, our support team handles privacy matters directly. You can reach us through the channels below — include your registered account email and the wallet type you use (bKash, Nagad or Rocket) so we can locate your records without delay.

Live Chat Start a chat session from your account dashboard. A support agent will handle your privacy query and can raise a data request on your behalf during the session.
Email Support Send your data access or correction request to our support email. Include your account ID and the wallet reference you use for deposits so we can match your record.
Account Help Centre Log into your account and visit the Help section to submit a privacy ticket. Responses address your specific account data — not a generic reply.
DATA HANDLING DETAILS

How We Protect and Manage Your Information

We apply account-level security and data handling practices that cover every stage — from the moment you enter your details at registration through to how long we keep transaction records linked to your bKash, Nagad or Rocket wallet. Each of the four areas below explains a specific part of how your information is managed on this platform.

Cookies and Session Data

We use session cookies to keep you logged in and preference cookies to remember your account settings. You can adjust cookie permissions through your browser settings at any time.

Account Security Practices

Your account login is protected by OTP verification sent to your registered mobile number. We log each login attempt, and any suspicious access triggers an account review before the session continues.

Data Retention and Deletion

Active account data is held while your account is open. After closure, we retain financial transaction records for the period required under applicable rules, then delete or anonymise remaining data.

Requesting Your Records

You can request a copy of your personal data, ask us to correct inaccurate details, or raise a deletion request via live chat or email. We respond to verified requests within a reasonable period.

Common Questions About Your Privacy on 444kc

The questions below come from account holders who want to understand exactly how their data is used, stored and accessed. If you have a question not covered here, reach us through live chat or email with your account details.

We collect your name, contact details, date of birth, and the wallet identifiers you use — bKash, Nagad or Rocket. Device and login data are also recorded for account security purposes.

We do not sell your data. We share it only with the payment rail needed to process your bKash, Nagad or Rocket transaction, or where we are required to do so under applicable law.

Submit a data access request via live chat or our support email. Include your registered account ID and wallet type so we can locate and verify your records before responding.

Yes. You can raise a deletion request through live chat or email. We will remove or anonymise your data after closing your account, subject to any retention period required for financial records.

We use session cookies to keep you logged in and preference cookies to remember your account display settings. You can manage or block cookies through your device browser settings.

We hold active account and transaction data while your account is open. After closure, financial records are kept for the period required under applicable rules, then deleted or anonymised.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.